Frequently Asked Questions (FAQ)
Can the eSIM be reactivated after deleting it?
Is the eSIM activated immediately upon scan the QR code?
Can I use Hotspot/Tethering?
Can I check the data usage?
Can I use an eSIM with a locked phone?
What happens to unused data after the plan expires?
My QR code isn't working. What should I do?
Is my phone unlocked to use an eSIM?
Why am I receiving text messages from abroad when activating an eSIM?
How do I activate an eSIM on a Huawei device?
How do I activate an eSIM on a Google Pixel?
How do I activate an eSIM on an iPhone?
Which mobile devices are compatible with Supera Link eSIM?
Does Supera Link eSIMs come with a phone number?
How can I verify that my Supera Link eSIM is connected?
How do I delete a Supera Link eSIM?
How do I select the correct eSIM profile for my data plan?
Can I customize the labels of my eSIM profiles?
Where can I learn more about eSIM?
Can I run the existing SIM card and Super Link's eSIM simultaneously?
How unlimited data works?
My internet speed slowdown suddenly, What should I do?
When unlimited data plan will reset?
When will I receive my eSIM?
What the diffrences between Roaming and Local network
When does my data plan begin?
Having trouble activating your eSIM on your device?
Having trouble activating your eSIM on your device?
Customer Support
Supera Link
Supera Link provides electronic SIM (eSIM) for customers who want to travel around the world with super hassle-free & affordable connectivity
ABOUT
GADGET SG PTE. LTD. | CEO: Yu Sang Hyeok | 8 TEMASEK BOULEVARD #42-01 SUNTEC TOWER THREE SINGAPORE (038988)
Bangkok Office Address: 32F, 399 Sukhumvit Rd, Khlong Toei Nuea, Watthana, Bangkok 10110, Thailand
Business Registration Number (UEN): 202439182D
Privacy Officer: Jaehwan Yoon | help@superalink.com
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