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What's eSIM
QR Code Activation
Manual Activation
Troubleshooting
Frequently Asked Question
Check eSIM Data Usage

QR Code Activation Guide

Activation Timeclock

We recommend you activate the eSIM in few hours before your trip and turn on the data roaming once you arrived at the destination.

Voucher Usagecoupon

Voucher can only be used once either by scanning the QR code or manually. Do not remove the eSIM from your device as it cannot be reused.

Internet Requiredinternet

Internet require to set up an eSIM. Make sure your device is connected to the internet while activation.

QR Code Activation:
SettingsAdd eSIMSelect activation methodScan QR codeCheck eSIM infoSetup
Have some problem with the QR code?
Try to activate manually
1. Open settings menu

Navigate to setting menu and select “Connections” option.

1. Open settings menu
2. Go to SIM manager

Then tap SIM manager, to add eSIM

2. Go to SIM manager
3. Add eSIM

Prepare your eSIM voucher that you want to activation. Then tap “Add eSIM”

3. Add eSIM
4. Select activation method

Select “use QR Code” activation as method for activation

4. Select activation method
5. Scan QR Code

Scan QR Code that you received from Superalink. You can found it on your email or eSIM Voucher in My Voucher menu on the website.

5. Scan QR Code
6. Checking SIM information

This process will take several minutes to checking eSIM information. After finished, then tap “Add” to add eSIM to your device

6. Checking SIM information6. Checking SIM information #2
7. Activation Completed

Activation done! It'll show up as “eSIM 1” by default. Then, tap “eSIM 1” to change the label

7. Activation Completed
8. Modify eSIM label

To modify the label of your eSIM, tap on the “Edit name and icon” option. You have the freedom to enter any label you prefer here. In this case, let's designate it as SUPERALINK.

8. Modify eSIM label8. Modify eSIM label #2
9. Set cellular data

Make sure your Mobile data is set to “SUPERALINK” eSIM. For Calls and Messages, you can set them to your main SIM card

9. Set cellular data
10. Navigate to Connections menu

Then select “Mobile Networks” options to setting eSIM networks

10. Navigate to Connections menu
11. Switch ON “Data Roaming”

Ensure data roaming switch ON to using mobile data

11. Switch ON “Data Roaming”
12. Turn off “Wifi”

Don’t forget to turn off wifi mode to make eSIM performs well

12. Turn off “Wifi”
QR Code Activation:
1. Open settings menu

Navigate to setting menu and select “Connections” option.

1. Open settings menu
2. Go to SIM manager

Then tap SIM manager, to add eSIM

2. Go to SIM manager
3. Add eSIM

Prepare your eSIM voucher that you want to activation. Then tap “Add eSIM”

3. Add eSIM
4. Select activation method

Select “use QR Code” activation as method for activation

4. Select activation method
5. Scan QR Code

Scan QR Code that you received from Superalink. You can found it on your email or eSIM Voucher in My Voucher menu on the website.

5. Scan QR Code
6. Checking SIM information

This process will take several minutes to checking eSIM information. After finished, then tap “Add” to add eSIM to your device

6. Checking SIM information6. Checking SIM information #2
7. Activation Completed

Activation done! It'll show up as “eSIM 1” by default. Then, tap “eSIM 1” to change the label

7. Activation Completed
8. Modify eSIM label

To modify the label of your eSIM, tap on the “Edit name and icon” option. You have the freedom to enter any label you prefer here. In this case, let's designate it as SUPERALINK.

8. Modify eSIM label8. Modify eSIM label #2
9. Set cellular data

Make sure your Mobile data is set to “SUPERALINK” eSIM. For Calls and Messages, you can set them to your main SIM card

9. Set cellular data
10. Navigate to Connections menu

Then select “Mobile Networks” options to setting eSIM networks

10. Navigate to Connections menu
11. Switch ON “Data Roaming”

Ensure data roaming switch ON to using mobile data

11. Switch ON “Data Roaming”
12. Turn off “Wifi”

Don’t forget to turn off wifi mode to make eSIM performs well

12. Turn off “Wifi”
Have some problem with the QR code?
Try to activate manually
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Having trouble activating your eSIM on your device?

Having trouble activating your eSIM on your device?

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